Hello, how can we help?

If you’re looking for quick answers, just hit the WhatsApp button — it’s the fastest way to get help with FAQs, orders, product recommendations, or anything else you’re unsure about.

Whether you have a question about your order or aren’t sure which product is right for you — just say hello. We're always happy to help.

Where to Find Us

*Florelle at *SCAPE Level 1 - 2 Orchard Link, *SCAPE Singapore 237978

You can shop our products directly at *SCAPE for a simple, stress‑free experience. This location is not a pickup point for online orders — all online purchases are shipped to you.

Opening Hours

  • Monday – Friday: 12:00 PM – 8:00 PM
  • Saturday – Sunday: 11:00 AM – 8:00 PM
  • Public Holidays: 11:00 AM – 8:00 PM

Get in Touch

Email: hello@florellehair.com

Instagram/Tiktok: @florellehair

Or simply tap the WhatsApp button to chat with us instantly.